Room set-up is included in the price for Full
Service events. Any room
set-ups for non-food events/meetings need to be discussed
with housekeeping directly. On the Rooms page, there
are floor plans available to help you decide which one best
fits your needs. We can set-up only the floor plans listed
on the website. Requests for a non-standard room set up
will be considered on an individual basis and may result in
an additional service fee or may not be approved.
If your group moves
the furniture in the event rooms, all items must be returned
to their original location or you may acquire an additional
Food and Nutrition Rooms
from outside of the hospital is allowed in the
following Food and Nutrition Services rooms: Atrium
Conference Rooms A/B, 7th Floor Atrium Dining
Room, East Room, & Melrose Conference Center.
includes food from home as well as food from a vendor
outside of the hospital.
Food and Nutrition Services’
conference rooms are not available for recognition
events such as retirements, farewells, or special honors due
to their limited space and close proximity to business areas
within the hospital.
An estimated number of guests
should be provided at the time your order is placed. A
final count is required by noon, two (2) business days
(M-F) prior to your event. Once this deadline has
passed, the estimate becomes the “final count” and is the
basis for calculation of your billing. Changes in final
count after this time will be accommodated whenever
possible, but cannot be guaranteed. Additional costs will
apply. Should the number of guests served exceed the
final count, billing will be adjusted to the charge for the
actual number of guests served.
Cancellations less than
24-hours prior to your event are subject to charges that
will be assessed and billed accordingly. Full Service
events that have been set up and Cart Service events that
have been delivered will be billed in full.
For Cart Service events, it
is your responsibility to make sure all delivery addresses
are accessible by our staff. This is especially important
for carts being delivered in the early morning, late
evening, or over the weekend. If our staff is required to
wait for access to an area, your order will not arrive on
time. If you have planned a Full Service event, our staff
will arrange to have all areas unlocked.
Payment procedures are
simplified and completed with the use of your 40-digit MFK
number. Orders should be submitted on a hospital
requisition that has been filled out completely and has the
appropriate approval signatures. For those events where an
MFK cannot be used, we must receive a written order that
includes an address where billing can be sent. It is
possible to use a credit card or procurement card for
payment. Please contact Catering Services to arrange these
payment methods. Requisitions must arrive in our office
no later than seven (7) days in advance for a Cart Service
event, and three (3) weeks in advance for all Full Service
and China/Linen events. This advance notice allows for
the appropriate food items to be ordered and service staff
to be scheduled. Orders received after these deadlines will
be accommodated whenever possible, however not guaranteed.
The campus wide Healthy
Campus Nutrition Advisory Group developed healthy food
guidelines and the UCHOOSE program that supports healthy
choices for staff, faculty, students, patients and
visitors. Food and
Nutrition Services catering is committed to providing
healthy food options and is required to provide 25% of total
servings as healthy. We have modified the menu to meet this
Full Service Events
Full Service events are
available in several areas throughout the hospital complex.
A Full Service event is set-up, serviced, and cleaned up by
our catering staff. All Full Service events incur a 20%
Cart Service events can be
requested for delivery to any address within the hospital
complex. This includes: all items packaged in travel-safe
containers, & all service ware needed for the food
provided. Carts will arrive 15 minutes before the indicated
event start time and, unless otherwise indicated, picked up
two (2) hours later. Please be sure to have all items on
the cart prior to cart pick-up time. Any missing items will
be charged to the event. If you need the cart to be picked
up at an address different from where it was delivered,
please contact our office. There is a 10% service fee
incurred for all Cart Service events.
For both Full Service and
Cart Service events, paper and plastic service ware comes
standard. If you prefer china for your event, we would be
happy to take care of that for an additional 10% service fee.
If for any
circumstance your guests need to leave the event early and
require travel tableware, we are happy to supply those
items, but there will be an additional fee for all travel
Table skirting and table tops
are provided for food and/or beverage tables free of charge
for Full Service events, plus two (2) additional tables.
This includes set-up and removal. Table skirting and table
tops are not included in the price of Cart Service events
but are available for rental. Please follow
for more information about table skirting.
If your event requires
flowers or rentals from any other purveyor, our
staff will be happy to make those arrangements for you. A
handling fee will be added to the final cost of these
services and will be added to your catering bill.
Additional charges may be incurred for changes made within
72 hours of your event. Emergency fees may also be added
depending on the situation and will be evaluated on an
A guest book is available for
retirements, farewells, or other appropriate functions at a
cost of $10.