NCEC | CQ to ICON Quiz Link - FAQ Home

ICON Unauthorized Error Message

 

Receiving an Unauthorized message?

When you click:
ICON Quiz Link

 

Go back to the (This Link) page and perform a regular Refresh / Reload (F5 Key).

 

Still having issues? Proceed to next steps.

Hold down the [Ctrl] key and push the F5 key or follow the steps below to perform a force Refresh / Reload.

Internet Explorer (IE) Internet Explorer (IE) | Refresh / Reload

Hold the Ctrl Key key and click Refresh / Reload

 

More information:
How to Clear the Cache and Cookies in Your Web Browser - Article 719 - http://its.uiowa.edu/support/article/719

 

"Clearing Cache and Cookies is a way we can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers."

 

Still having issues? Go to Account and Logout and then Log back in again.

ICON Logout