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VPMA Voice

The launch of UI Health Care’s new MyChart service has opened with rave reviews. MyChart is a Web-based service, linked to our Epic electronic medical record system that gives patients instant access to their personal health information and a safe, simple, and secure way to keep in touch with their care providers. The positive response from patients and families to date is a reflection of our continued efforts to enhance clinical quality and service. I am confident that as we move forward with implementation of this outstanding new communication tool, patient satisfaction will continue to improve.

With MyChart, patients who activate their accounts can view their medical record, request an appointment, send a message to their health care team, request a prescription renewal, see test results, and find helpful health tips and other trusted medical information―all online. Currently, MyChart is fully functional in 10 of our clinics. Additional clinics and inpatient services will be added incrementally with the expectation of completion by Spring 2011.

Over 5,200 patients are already actively using MyChart as part of their UI Health Care experience. I encourage each of you to become familiar with this new service, and encourage your patients to activate their MyChart accounts.

Signed, Jean Robillard

Joint Commission report available

The Joint Commission’s survey process was an in-depth review of how well University of Iowa Hospitals and Clinics is doing in complying with a broad range of regulations and safety codes. More importantly, it helps us understand how well we are doing with regard to patient and employee safety. We will be communicating with you in the coming weeks about opportunities for improvement and how best to implement the surveyors’ recommendations. See a summary and the complete report of The Joint Commission survey on The Point for a better understanding of the many areas the seven surveyors visited and what they reviewed.

Free influenza vaccinations

Free flu vaccinations are still available for all UI Health Care faculty, staff, and hospital volunteers now through Dec. 31 at the University Employee Health Clinic (UEHC) near Elevator A, Level 1.

Until Friday, Nov. 19, vaccinations will be available on a walk-in basis at the UEHC during regular business hours, with hours extended on Thursday, Nov. 18, until 7 p.m. Student employees should go to Student Health to receive flu vaccinations.

As of last week, 10 departments were 100 percent compliant, with UI Health Care’s overall compliance rate at 84 percent. The goal is to achieve 100 percent compliance with the mandatory response program.

Volunteer milestones

UI Health Care volunteers who have reached 1,000, 5,000, 10,000, and 15,000 hours of service receive much deserved recognition for these important milestones at luncheons hosted by UI Health Care Volunteer Services throughout the year. This year, 12 individuals reached one of these outstanding marks. We cannot thank them enough for their outstanding dedication and commitment.

Please join me in recognizing Norm Doeden, Edris McCarthy, Ann Mettilee, and Dale Morgan for 1,000 hours of service; Karen DeGowin, Wilma Evans, Anna Geyer, and Mary Winnie for 5,000 hours of service; Nancy Adams-Cogan, Miriam Canter, and Florence Martinson for 10,000 hours of service; and Medora Hopp for 15,000 hours of service.

UI Hospitals and Clinics promotes culture of safety

This year UI Hospitals and Clinics conducted its first Safety Culture Survey. Thanks go to the 51 percent of eligible employees and physicians who responded and shared their thoughts about patient safety. The goal of the survey is to understand how everyone can help make care safer. Please go to the Clinical Quality, Safety and Performance Improvement site on The Point to view the Safety Culture Survey results (Quality and Safety Reports), the Chief Quality Officer Blog, and to submit data requests.

Go Red for Women webcast

A webcast of last week’s Go Red for Women luncheon can be viewed online. Featured speakers included UI President Sally Mason, UI Heart & Vascular Center faculty member Dr. Theresa Brennan, and UI Hospitals and Clinics staff nurse Tracy Clapp.

Unit-based medical directors established

Unit-based medical directors have now been appointed to all clinical areas throughout our organization. With this new initiative, 138 physicians have been assigned to over 150 medical director positions with appointments initially ranging from one to three years. Teams consisting of the unit nurse manager and medical director will provide leadership for achieving the goals set out in the UI Health Care strategic plan, including improving patient care quality, safety, and service. In addition, medical directors will work collaboratively with unit nurse managers and administrators to implement best practices, increase communication, and improve care delivery.

UI Sports Medicine facility receives Gold LEED Certification

The Institute for Orthopaedics, Sports Medicine, and Rehabilitation, which houses the University of Iowa Sports Medicine Center, has received Gold-level certification from the Leadership in Energy and Environmental Design (LEED) program. LEED is a widely recognized building certification system that promotes sustainable building practices.

Give blood

Blood drives are held from 10 a.m. to 3 p.m. every third Thursday of the month in the Pappajohn Lobby (Elevator I, Level 1). To sign up online for the next blood drive on Nov. 18, please visit: www.uihealthcare.com/bloodcenter. Appointments are encouraged, but walk-ins are welcomed.

 

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