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VPMA Voice

For the past several months, you have heard about our cost saving efforts. While we are reducing expenses, one of the best things we can do is grow volume and revenue. In this challenging economic climate when so many things seem beyond our personal control, I would like to share one of the easiest ways you can exert influence: choose to receive health care services for you and your family from UI Health Care. Beyond the caring service you provide to others every day, this is your greatest opportunity to directly and positively impact our organization.

Over the last 18 months, we have worked to improve timely access, customer service, and overall performance in our clinics. An employee survey indicated that after-hours access for non-emergent care was important to you. We responded by opening UI QuickCare at several locations. In addition, to complement our existing primary care services in the UI Family Care Center, we have nearby clinic sites in North Liberty, Southeast Iowa City, and Lone Tree.

If you or your family experience problems in accessing our clinics, please contact the UI Health Plans Office at 356-8442 or e-mail uihealthplans@uiowa.edu. See more about how the office can assist you and the locations of other clinic sites below.

Supporting UI Health Care by choosing us for your health care needs is a powerful step in assuring that we will remain a strong and vibrant provider. As always, please e-mail me at vpma@uiowa.edu with your comments and questions.

Signed, Jean Robillard

UI Health Care services available to staff and faculty

Faculty and staff members considering UI Health Care services for themselves and their families should know that UI Family Care provides personal, comprehensive, patient-centered care. UI Family Care includes family practice, internal medicine, and pediatric physicians whose missions are to provide superb primary care. In addition to the UI Family Care Center located at UI Hospitals and Clinics, there are several other convenient locations including:

  • UI Family Care–Lone Tree, 109 West Jayne St., Lone Tree, 319-629-4214
  • UI Family Care–North Liberty, 3 Lions Dr., North Liberty, 319-626-5692
  • UI Family Care–Southeast Iowa City, 1130 Scott Blvd., Iowa City, 319-248-2877

UI Health Care faculty and staff members or their families experiencing difficulty scheduling a clinic appointment for primary or specialty care services can contact the UI Health Plans office at 356-8442 or by e-mail at uihealthplans@uiowa.edu. In addition to helping make clinic appointments, the UI Health Plans care team provides case management of complex health conditions, assists with health plan benefit questions, and helps resolve insurance claim issues. See the website for more information on the UI Health Plans’ services.

UI QuickCare is available to faculty and staff and their families for common ailments or conditions not serious enough for the emergency treatment center, but at times when they are unable to see their regular doctor. Visit their Web site at for more information.

UI QuickCare–Old Capitol Town Center, 201 S. Clinton St., Suite 195, Iowa City, 319-384-0520, is open seven days a week, 8 a.m. to 8 p.m. Monday-Friday, and 8 a.m. to 5 p.m. Saturdays and Sundays.

UI QuickCare clinics are open at UI Family Care–North Liberty and UI Family Care–Southeast Iowa City sites on weekdays from 5 to 8 p.m. and Saturdays 8 a.m. to noon.

Five weeks until 'Go Live'

The May 2 “Big Bang Go Live” of the full electronic medical record and order entry system is just five weeks away. Thousands of faculty and staff members are being trained on the full system through April in preparation for the launch. Training schedules and directions to the downtown Iowa City UI Hospitals and Clinics Training Theater are on The Point. Questions should be directed to Epic@healthcare.uiowa.edu.

Hospital Dentistry Institute restructuring

The University of Iowa College of Dentistry and UI Hospitals and Clinics will be restructuring the Hospital Dentistry Institute to increase efficiency and reduce costs. Planning has just begun, so many details are not yet determined, but the restructuring will involve moving General Dentistry and Orthodontics services from Level 5 of the Pomerantz Family Pavilion (PFP) at UI Hospitals and Clinics to the UI College of Dentistry. The Oral and Maxillofacial Surgery and Maxillofacial Prosthetics services will remain in their current locations on Level 5 of PFP.

Leaders and staff members in the College and Hospital will work diligently to minimize the effect on patients, ensuring that there will be no interruption in clinic schedules and that patients will be able to continue to make appointments for care.

The restructuring and relocation of the two services to the UI College of Dentistry is expected to be complete by June 30, 2009, and we will continue to communicate with faculty, staff, and patients as the restructuring moves forward.

The UI College of Dentistry welcomes all General Dentistry and Orthodontics patients currently seen in the Hospital Dentistry Institute. All UI Health Care employees and their families are welcome to receive dental care by faculty at the UI College of Dentistry.

Reception and service recognition

Please join a welcome reception for Kimberly Leslie, MD, new head of Obstetrics and Gynecology, and service recognition of Jennifer Niebyl, MD, outgoing department executive officer of Obstetrics and Gynecology. The event will be from 3 to 4 p.m. on Thursday, April 2 in the East Room at UI Hospitals and Clinics (Elevator F, Level 8). There will be remarks at approximately 3:30 p.m.

Dr. Leslie comes to Iowa from the University of New Mexico, where she was professor of obstetrics and gynecology, chief of obstetrics, and director of maternal-fetal medicine.

Dr. Niebyl is stepping down as department leader after 21 years, but will continue her appointment as professor in the department and as residency program director, and will continue her patient care activities.

 

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