Frequently Asked Questions
 

What is the cost for genetic testing? Is the price the same for all genes tested?
While we are a non-profit lab we must charge for testing to cover the cost of materials and staff salaries. We have the lowest rates in the country and as each gene tested requires special handling the cost varies. To see a complete list of genes we test and the price, please click here. Check back frequently as new genes may be added to the list.

How can I pay for the testing?
You may be required to pay for testing through your physician's office or hospital. We will bill your physician's office or hospital directly for payment. Occasionally, your physician will not be involved in the payment process; payment in those cases will be made by credit card. We do not accept cash or personal checks.

If my insurance company requires a "Superbill" before they will reimburse me for testing what do I do?
If you have pre-paid for testing using your credit card and your insurance company is requiring a superbill you will need to contact your physician. A superbill will show your name, address, phone number, social security number, doctor's name, and contact information as well as their physician's license number, NPI number and tax ID number. The superbill will also show your diagnosis, treatment rendered to you, cost of treatment, amount you paid, a release of authorization statement, your signature and your doctor’s signature. As we do not have access to any of the above information we can only supply the testing invoice and credit card receipt.

How much blood do you need to perform testing?
The minimum sample volume is 8 - 10 cc. of whole blood. For more information on the requirements for testing please click here.

Do you supply the kit needed to collect saliva or blood for testing?
No, the lab or doctor's office you visit to have your blood drawn or saliva collected will supply the kit.  If you have an questions or problems please contact Amy Weaver by telephone at 319-335-6623 or by e-mail.

Do you give referrals for blood or saliva collection? Where should I go to have it done?
We do not partner with any laboratories. In order to get a referral for blood draw or saliva collection you will need to ask your physician.

Who do I contact if I have questions about my testing?
If you have any questions we would be happy to answer them for you.  Please call us at 319-335-6623.

If I am interested in being part of any of the genetic studies being performed at the Molecular Otolaryngology and Renal Research Laboratory what do I do?
If you are interested in being a part of our hearing loss or kidney disease studies please contact Dr. Richard Smith directly.